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RNID Near You: our local support services

We provide face-to-face support at drop-in sessions across the UK. Visit us for:

  • help with using and maintaining your hearing aid
  • information about deafness, hearing loss and tinnitus
  • support to check your hearing
RNID staff at an RNID Near You drop in session with members of the public.

Where we are

RNID Near You is in local venues, like libraries and community centres, in towns and cities across the UK.

You’ll sometimes also find us at temporary pop-up spaces on the high street or in shopping centres.

How we can help

Our friendly teams can give you information and practical support, and tell you about other services that can help.

Many of our services are run by volunteers who are deaf or have hearing loss or tinnitus themselves.

Our services run on a drop-in basis, so you do not need an appointment to visit us.

Using your hearing aid

In some areas, we partner with NHS audiology services to provide a hearing aid support service.

We can help with:

  • cleaning and looking after your hearing aid
  • getting the best out of your hearing aid
  • fixing problems with your hearing aid
  • replacing your batteries and tubing

Checking your hearing

If you think you might have hearing loss, we can help you take our 3-minute online hearing check.

Most of our services provide noise-cancelling headphones, so you’ll get an accurate result.

We’ll explain what your result means and give you information on the next steps.

Managing your hearing loss

If you have hearing loss or tinnitus, we can answer any questions you have and give you information on living with hearing loss, including:

  • assistive devices and technology that can help you hear better
  • communication support options
  • local audiology and support services

Page last updated: 8 May 2026

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