Resources for health and social care professionals

As a health or social care professional, there are simple things you can do to communicate accessibly and make your services inclusive for people who are deaf or have hearing loss.

A receptionist greets a patient to the audiology department of a hospital.

Communicating with patients who are deaf or have hearing loss

Make sure that your GP practice, hospital or other NHS service provides equal access to people who are deaf or have hearing loss.

The Accessible Information Standard (AIS)

The AIS is a standard that sets out your legal duties to make services accessible to people with disabilities and sensory loss.

Guidance for GPs

Learn how to identify hearing loss and tinnitus, and treatment options to support your patients.

Guidance for residential care homes

Improve your quality of care for older people who are deaf or have hearing loss.

Guidance for hospitals and emergency care services

Make hospitals and other urgent care services more accessible.

Check your hearing

Inclusive workplaces

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