Give your staff the confidence and skills they need to communicate with colleagues and customers who are deaf or have hearing loss or tinnitus.
1 in 3 adults in the UK are deaf or have hearing loss or tinnitus. We offer an award-winning, CPD-accredited e-Learning course that your staff can take to become more deaf aware.
Get in touch for more information.
Deaf awareness e-learning (CPD accredited, award winning course)
We’re working in partnership with Signature, the awarding body for British Sign Language qualification, to deliver an e-Learning deaf awareness course, specifically aimed at organisations.
Staff members will benefit from flexible learning by using a mix of:
- informal clips
- receptive practice
- short quizzes
- vocabulary.
This course will give staff members confidence and an understanding of deaf communication and how to use it in everyday life.
It is hosted on an online learning hub. It’s been designed so staff members can study at their own pace. Progress is logged and sections can be revisited at any time.
This course is also available in company packages for learning management systems (LMS), such as SCORM files. Please let us know the number of employees within your organisation to obtain a quotation.
More information about deaf awareness training
Our deaf awareness training will help your staff be able to:
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- offer improved customer service to 1 in 3 of your customers
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- understand the barriers faced by deaf people and people with hearing loss or tinnitus
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- feel confident communicating with deaf people and people with hearing loss or tinnitus
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- work more effectively with deaf colleagues and colleagues with hearing loss or tinnitus.
Research shows that more than 70% of people who use hearing aids would choose a company with staff who are deaf aware over a company whose staff are not.
We’re the charity making life fully inclusive for deaf people and people with hearing loss and tinnitus.
We’re expertly placed to provide deaf awareness training courses for the public, private and voluntary sectors. The money we raise helps us fund our hearing research, support services and campaigns for equality. Your support will make a huge difference.