Old name, new purpose: why we’ve gone back to RNID

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Get help with products and staying independent

Our local services across the UK can give you information about the products and equipment that can help you to manage your hearing loss or tinnitus effectively.

How we can help

Giving information

We can:

  • give you information on hearing loss or tinnitus and the products that can help
  • explain how different products work, so you know if they are helpful
  • remotely troubleshoot equipment
  • let you know about other local services that may be able to support you with equipment, including the fire service, social services and community groups.

All of our hearing aid support services can also provide information on products that can help with hearing loss or tinnitus.

Sensory services​​​​​​​​​​​​​​​​​ we no longer offer

Redbridge Sensory Service

The Redbridge Sensory Service is no longer managed by RNID.

Sensory Specialists Ltd is now responsible for providing this service, which supports people living in the London Borough of Redbridge, who are Deaf, Deafblind, have hearing loss or sight loss. It is a specialist service providing assessment, rehabilitation, equipment, and support.

For information, email redbridge@sensoryspecialists.com, phone 020 8551 7700 or text 07918 640 927.

Isle of Wight Sensory Service

Wight Sense is now responsible for providing this service. For more information, contact sensory@wightsense.org.uk

Lincolnshire Sensory Service

BID Services is now responsible for providing this service. For information, email contact@lincolnshiresensoryservices.org.uk

Perth and Kinross Sensory Equipment Service

VisionPK is now responsible for providing this service. For information, email rhona.campbell@visionpk.org.uk​​​​​​​​​​​​​​

​​​​​​​Waltham Forest Sensory Support Service

Sensory Specialists Ltd is now responsible for providing this service. For information, email Zehra.Hassan@sensoryspecialists.com

The Buckinghamshire Integrated Sensory Service

BucksVision is now responsible for providing this service. For information, email biss@bucksvision.co.uk 


Get support with assistive devices online

Find out about the different types of products you might benefit from if you have hearing loss – from smoke alarm systems to devices to help you enjoy entertainment.
Get support online


See our online information

Find out about the products and technology you may benefit from.

Page last updated: 31 October 2023

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