Old name, new purpose: why we’ve gone back to RNID

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Internal Communications Manager

  • Location: remote
  • Salary: £40,000 per annum
  • Hours: Full time
  • Contract type: Permanent
  • Application deadline: tbc
  • Interview Dates: tbc

Who we are

We are RNID: the national charity supporting the 12 million people in the UK who are deaf, have hearing loss or tinnitus. 

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. 

We work with our communities and partners across industry, government, charity, education and more to change life for the better. 

RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most. 

The role

Are you passionate about the power of internal communications? Do you understand what it takes to bring a staff team together under a common vision, and help everyone feel part of a team? Do you know what makes a digital, home-based organisation connect effectively online, but also bring experience of organising outstanding in-person events? Then we want to hear from you!

You will:

  • Lead on coordinating internal communications across RNID, reviewing and implementing the Internal Communications Plan and advising colleagues at all levels on best practice
  • Streamline and manage our different internal comms channels
  • Manage the cycle of regular comms about our activity, our proactive campaigns (eg our Ear Wax and Check Your Hearing campaigns) and how we’re engaging in external events (eg awareness days, cultural events)
  • Organise our monthly Teams based All Staff Meetings
  • Lead planning and delivery of our three in-person Summits each year with the support of the Summit Planning Group, responsible for all logistics and bookings and ensuring we have high quality content at the events
  • Proactively work to embed our values and behaviours internally
  • Update our staff effectively on internally focused policies, systems and processes
  • Work with People team to support engagement in the staff survey, and use insight from the results to help guide our internal communications work – advising SLT on action needed
  • Support the Staff Engagement Forum and Deaf Awareness Group – helping agree and push forward their work programme (alongside the Director of Marketing and Communications as SLT Sponsor)
  • Line manage the Staff Events and Communications Coordinator


You are an experienced internal communications professional, passionate about the importance good communications can play in creating a highly engaged, motivated and values-led staff team.

You will be a self-starter, who thinks creatively and can see through projects from conception to delivery, and able to champion internal communications at all levels of the organisation. You will be passionate about making communications as inclusive and accessible as possible, championing deaf-aware communication across the organisation.

What we can offer you

  • 28 days annual leave plus all bank holidays (calculated pro-rata)
  • Plus 2 wellbeing days for extra flexibility
  • Sickness benefit entitlement from day 1
  • Fully remote working with no core hours
  • £20 remote working allowance every month
  • Three in person whole staff conferences a year
  • Pension scheme with 4% employer contribution
  • Employee assistance programme that provides counselling sessions
  • Additional benefits for maternity, paternity and adoption

Our commitment to diversity

We are committed to supporting our staff including making reasonable adjustments.  If you require support to apply for or fulfil the requirements of this role, please inform us so we can discuss the options with you.

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