Information and support

Find the answers you need with our online information and support for people who are deaf, have hearing loss or tinnitus.

Protect your hearing

Loud noise can cause hearing loss and tinnitus. There are ways to protect your ears in noisy environments.

Take our free 3-minute online hearing check, and get personalised guidance on next steps.

Learn about signs, causes and types of hearing loss, and the support that’s available.

Tinnitus means hearing sounds with no outside source. There are things you can do to manage it.

Hearing aids or implants could help you hear better. Learn how to get them and use them effectively.

Technology can help you take part in conversations, enjoy entertainment, and get alerted to sounds.

You may be able to claim disability benefits and discounts if you’re deaf, have hearing loss or tinnitus.

You’re entitled to support and adjustments at work, or when looking for a job.

You’re entitled to equal treatment and communication support when accessing public services or healthcare.

Learn how to communicate with people who are deaf or have hearing loss, and include everyone in the conversation.

Contact our friendly team for information and support by phone, email, live chat, or BSL video call.