A new digital system is replacing landline phone services in the UK. Find out more about these changes, how they will affect you and the action you need to take.
Support services
You now need to be receiving Pension Credit, or another means-tested benefit, to be eligible for Winter Fuel Payments. Find out how to apply for Pension Credit.
We’re delighted to announce that from today, 17 June 2022, people needing urgent emergency support across the UK (England, Scotland, Wales and Northern Ireland) will be able to call 999 using British Sign Language (BSL) via a video relay service.
Vicky Colbert works for the contact centre here at RNID. After starting at the charity as a six-week temp, she has now worked here for the last 7 years. In this blog post, Vicky tells us how all about the contact centre and how important it can be to those calling in.