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Help improve the experience of using self-service kiosks for people who are deaf, have hearing loss or tinnitus 

Please note: This research opportunity is now closed.

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RNID is working with Tesco to understand the current experience of using self-service kiosks by people who are deaf, have hearing loss or tinnitus.  

We’re inviting you to help us in this research by completing an online survey. We’re looking to hear from anyone who is deaf, has hearing loss or tinnitus. The survey can be completed in English or British Sign Language. 

There will be an opportunity to enter a prize draw to win one of 13 high street shopping vouchers. We have three vouchers worth £100 each, and 10 vouchers worth £10 each to give away. 

What we’ll ask you 

In the survey you’ll be asked some questions about your past experiences using self-service kiosks, both good and bad. If you have never used self-service kiosks, then we’ll ask you about why that is. 

The survey will be open until Sunday 25 February 2024. 

Who can apply 

We are interested in your views of self-service kiosks, whether you use them frequently, occasionally or avoid using them as much as possible. 

To take part in the survey you must: 

  • Be deaf, have hearing loss or tinnitus 

Contact us  

If you have any questions, email the project team directly at  userresearch@developer.rnid.org.uk or get in touch through our helpline, Contact RNID.

Join our research panel

Want to help make society more inclusive for all? If you’re deaf, have hearing loss or tinnitus, join our research panel to inform our work by taking part in our social research.
Join the research panel
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